The store manager was pleasant to speak to but when I was dealing with the floor technician I believe he took offense on how knowledgeable I was and I wasn't buying his bs comments and explanations. Finally they stopped chanting 'third party' application issue.
Second, this is a month old laptop with Apple Care and after two complete MacOS re-install they're not allowed to replace the laptop as it may be a software issue. On their technical forums (as they refuse to look at these or read these notes as I politely asked them to) there's no mention of issues reported other than Skype and the camera after update 10.14.6 - so they kept insisting that the issue was Skype! I told them there is no Skype app installed! Well, I took my laptop to my closest Apple Store and let me tell you that I'm somewhat disappointed.įirst, they were quick to blame a 'third party' application when there were no applications loaded on my laptop as I left it as a 'clean' install with no apps other than whatever is bundled from Apple.
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